About Veryday

Veryday is one of the top-ranking design consultancies in the world. We have an impressive track record for design that has helped build successful business for its clients, including LG, Microsoft, GE Healthcare, 3M, Spotify, BabyBjörn and IKEA. Veryday was founded in 1969 and is part of McKinsey & Company since Nov 2016. In 2014, the company’s 45-years success story was honored with the highest distinction in the design word, the “Red Dot: Design team of the year”. Based on deep people insights, our designers are creating innovative solutions through products and services in the physical and digital worlds, to enhance quality of life.

We are now looking for 1-2 experienced Senior Service Designers. This position is located in Bromma, Stockholm.


What you will do

You are a multi-skilled person, who feels comfortable working with and leading teams in design research, analysis, strategy, creative ideation and service implementation. You have a broad experience of service design methodology including ethnographic research, co-creation, journey mapping, blueprinting, experience prototyping and user testing of service solutions in both early and late stages of development.

As a strategist, you are expected to drive and own the process of interpreting research findings, formulate actionable insights and drive the development of new concepts and innovative service and user experience solutions, based on a solid business understanding. You are comfortable working with business model development can creatively work to challenge existing ways of service delivery. You bring a high-level perspective and comfortably zoom in and out of the entire ecosystem of a product, service or system.

You are a highly communicative individual with a collaborative approach. You are used to lead time pressured and complicated projects, working in multidisciplinary teams and you feel comfortable navigating through multiple stakeholder groups. You have considerable experience from working with or within large complex organizations, with the challenges that brings. You are a good facilitator, presenter and storyteller. You are an authority and a keen speaker and are passionate about your area. Published articles and blog posts on the topic will be considered a merit.

You have at least 5 years’ experience of end-to-end service design projects where you have been responsible for project leadership and client relationship. International experience is a prerequisite.



  • Minimum Bachelor’s degree in service design (preferably), interaction design, design management or a business degree
  • 5-7 years, or more, of professional experience in design consultancy or in-house designer/strategist role
  • Thorough understanding of people driven design processes and principles, qualitative/quantitative research and contemporary design methodologies
  • Excellent client-facing skills, including the ability to communicate clearly and concisely. Comfortable working closely with executive level clients and experts
  • Strong problem-solving skills and high analytical and creative capability
  • Experience from leading dynamic, multidisciplinary teams in client projects with high level of complexity
  • Experience with client negotiation and setting expectations against real world limitations
  • A natural self-starter that keeps project momentum going and creates an environment in which team members are motivated to do their best
  • Ability to clearly and confidently present a story and explain design decisions internally and to clients
  • Responsible, punctual, and adept at managing tight deadlines with an ability to multi-task and take on several projects and client relationships
  • Fluent in English with strong written and verbal communication, presentation and storytelling skills; additional languages spoken considered a plus. Good skills in Swedish will be considered a merit but it is not a requirement.
  • Flexible with ability and curiosity to travel


Why Veryday?

Working at Veryday you will be part of a worldclass top-ranking design consultancy where you will get the chance to grow in your profession with highly skilled and inspiring colleagues. You will get to work with a broad variety of exciting projects and clients, often in a global setting.

As thought leaders within design, we need to constantly expand our knowledge. To support your learning journey, we offer a mentorship program, a people development model and weekly knowledge sharing sessions.

At Veryday, you’ll be part of a fun, creative and friendly culture where we care for people and want to change the world for the better. With this approach, we deliver both high value and impact for our clients and increased quality of life for users.

We often describe ourselves as humble rebels because we challenge each other and our clients to explore, think and rethink what we do and how we deliver it.  We place pride in our culture and actively look for people that share our values, but also hold a mindset that could complement us in an interesting way.

At Veryday you will also be part of a highly collaborative and diverse team – together we represent more than 30 different nations and cultures. The rationale is simply that; the greater the diversity, the greater the collective knowledge and expertise, and hence, the better the odds of creating greatness. Not only is diversity a main ingredient of our business success, it’s also a major component of our core values. 

In short, we offer:

  • Challenging and highly rewarding work in global projects
  • A never-ending learning curve
  • A friendly, creative, diverse and collaborative culture
  • Competitive benefits
  • A unique office atmosphere (we sit in an old missionary church)


How to apply

All application shall be sent in through our webpage

Application deadline is 2017-12-08.

We look forward to your application. Ideally provide examples of achievements showing your role in projects and how you manage to bring value to the process and/or final results.

Please note that all applications must include (link to) portfolio.

Type of employment Probationary period
Contract type Full time
First day of employment Preliminary 2018-01-15
Salary Monthly
Number of positions 2
Working hours 100%
City Bromma
County Stockholms län
Country Sweden
Reference number 2017/7
Published 01.Nov.2017
Last application date 08.Dec.2017 11:59 PM CET

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